Yes. We’re a UK-based brand focused on simple, practical essentials.

All orders are shipped from within the UK, and our checkout is fully encrypted and processed through trusted payment providers. We keep things clear, honest and straightforward.

No surprises.

We offer free UK shipping on orders over £19.

For orders below that, we show the shipping cost clearly before you pay, so you always know exactly what you’re spending.

UK delivery usually takes 3–7 working days.

We dispatch orders quickly, and orders placed before 11pm are sent out the same day. You’ll receive a tracking link as soon as your order ships.

Yes. Your payments are processed through secure, encrypted checkout.

Your card details are never stored by us, and your data is protected with secure encryption from start to finish.

If something goes wrong, we’ll sort it.

Just email us with your order number and, depending on the situation, we’ll arrange a replacement or a refund. We’ll always do our best to fix it quickly and fairly.

We offer a 14-day guarantee.

If your item isn’t right for you, you can return it within 14 days of receiving it.

Just contact us and we’ll guide you through simple, clear steps — no complicated forms.

Use this text to answer questions in as much detail as possible for your customers.

You can reach us at info@evordia.com.

We offer quick, friendly support from Monday to Saturday, 10am–6pm, and we always do our best to resolve any issue as smoothly as possible.

Don’t worry.

Most couriers will either:

• Try a neighbour,
  
• Leave your parcel in a safe place, or
  
• Leave a card with instructions for redelivery or collection.
  
  You can use your tracking link to see the latest update and options.